3 Communications Tools Your Business Can Really Benefit From

Digital communication is an important component of running any business efficiently. Equipping your employees with the tools needed to effectively communicate both in and out of the workplace assists in streamlined business practices. Here are a few tools we have found to enable your business to flourish.

Hosted VoIP

Hosted Voice over Internet Protocol is one of the most popular communication tools out there. VoIP uses your company’s bandwidth to run a telephone system. This frees businesses from relying on your traditional telephone company’s services. In return, this system in place can assist in business communications at a fraction of the cost. FCC taxes also apply differently to VoIP service and clients often see savings in that area.

To implement this system, you will need to determine if VoIP is appropriate for your business. Additionally, you will need to determine if more bandwidth is required to facilitate this change. Some companies have a backup broadband connection just in case their primary service goes down. VoIP is generally offered as a service; typically paid for by the number of accounts you need on a per-month basis. You only pay for the accounts and the hardware they will be hosted on, and the handsets if needed. With easy mobile applications and desktop software, you can use any device to make or receive calls.

Social Intranet

A social intranet solution can also be an effective tool to increase collaboration in the workplace. A social intranet allows your team to share files seamlessly. This is an easy solution for collaboration in a remote environment. Your social intranet solution will be tied to a central repository of data, and through integrations with various third-party apps.

These applications often come with integrated communication tools such as instant messaging, forums, VoIP, or video conferencing tools. Just like Hosted VoIP, these intranet solutions are generally offered as a service, allowing you to reap a substantial amount of value through smart implementation. Furthermore, cloud-based productivity apps provide your employees with anywhere-anytime access to these solutions on approved devices.

Video Conferencing

One major shift in business communications came about because of the COVID pandemic: video conferencing. While it certainly existed prior to the pandemic, COVID made video conferencing platforms a necessity for any company looking to keep operations running while remote. Advanced video and audio conferencing have dramatically increased the quality of these services and solutions. Mobile devices have made these tools more available than ever before.

These technology solutions might make all the difference for your operations moving forward. Do you need assistance with implementing any of the above technology solutions? LinkTech can help. To learn more, reach out to us at (605) 644-7360.